Bomaid remains committed to fostering strong relationships with its stakeholders. This year, the Fund conducted a series of stakeholder engagements, meeting clients in Gaborone, Francistown, Maun, and most recently, Kasane. These engagements have provided an invaluable platform for dialogue, feedback, and collaboration with corporate and individual members.
One of the highlights is the joint efforts across the business to ensure representation and participation at these engagements for the benefit of customers. The engagements, mostly led by the CEO afford discussions around the Fund’s offerings and stakeholders have the opportunity to provide feedback to input on improving customer experiences. Speaking at these events, the North Regional Manager, Tarisai Nikki Chigodora said:
“At Bomaid, we prioritize listening to our members because their needs shape our direction. These engagements are part of our ongoing commitment to ensuring accessible, high-quality healthcare for all.”
In addition, the Annual General Meeting (AGM) remains a cornerstone of Bomaid’s stakeholder interactions, providing a transparent platform for members to engage with leadership. Moving forward, the Fund will continue to prioritize these engagements, ensuring that every member feels heard and valued.
